I try to ship items within two business days. I ship most items via USPS First Class mail for both quick delivery and careful handling of the package. I insure the most expensive items, at my cost.
INTERNATIONAL CUSTOMERS PLEASE READ:
Any orders shipped out of the U.S. can be subject to import customs duties, taxes and brokerage fees which are payable by the recipient (customer) on delivery. Unfortunately, I can't tell in advance what these charges will be as they are established by your own country's customs department.
Customs duty on imports to the UK are determined by the value (purchase price) of the merchandise and its import tax classification and could be as high as 30% of the total invoice value. Most goods arriving in the UK from outside of the EU are subject to any or all of the following imports charges:
* Customs Duty (Import Duty)
* Excise Duty
* Import VAT (Value Added Tax)
* Brokerage and/or Processing Surcharges
You are responsible and legally obliged to pay any and all import duties, taxes and/or brokerage charges that are incurred on the package you receive. It is your full responsibility to verify the customs, duties charges and procedures prior to placing your order. You can find more details on these duties and taxes from your country's Revenue Website. In the UK it is at the official HM Revenue and Customs Website.
Refunds, returns & exchanges
I want you to be 100 % satisfied. If you receive an item that is not what you expected, you may return it for a full refund within 10 days, excluding the shipping charges both ways ( THIS EXCLUDES CUSTOM ORDERS ) . If the item arrives damaged (or even missing), please let me know and we'll talk about what I can do to correct the situation, which could include a refund, repairs that I make, or a replacement if it isn't truly a one-of-a-kind item (sometimes I make items that are very similar but not exactly alike).
All items come from a smoke free home.
If you have a special request for an item let me know and I will try my best to come up with a project you might like.
KevsKrafts Specializes in Unique Handmade Wood Art, and Home Decor items which include Clocks, Wedding/Anniversary items, Christmas ornaments, and Wall art. All my cuttings are done by hand with a scroll saw.
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